Washer not draining? Check these basics before ordering a pump

Washer not draining? Check these basics before ordering a pump
If your washer finishes with water still in the tub, don't order a pump based on the symptom alone. First, turn off and unplug the washer. Check the owner's manual for your model's safe drain and filter-cleaning instructions, and inspect the drain hose for an obvious kink or blockage without opening electrical components. If water is leaking or you're unsure how to drain the machine safely, stop and call a qualified technician. Write down the complete model and serial number from the washer's label. A no-drain symptom can have more than one cause, so match the replacement part to the exact model before ordering. Our genuine Whirlpool WPW10730972 washer drain pump is available here: https://parts.americanappliancerepairusa.com/products/whirlpool-wpw10730972-washer-drain-pump-genuine-oem . This pump is not confirmed to fit every Whirlpool washer. Call (361) 400-9513 with your model and serial number and we'll help confirm the right part before you buy.